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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Thomas Smith

May 25, 2023

5  out of  5 rating by Thomas Smith
"Lauren is super. You should have her train all your people in empathy and concern."

Trae Corbin

May 2, 2023

5  out of  5 rating by Trae Corbin
"Leah Really stood out as a great representative to your team thank you and all your staff for the help with my policy !"


May 1, 2023

1  out of  5 rating by brioxo1
"Very disappointed that after being an auto policy customer for many years a 42% rate increase went into effect without the curtesy of a phone call. That is no small rate increase and I called and was told this was across the board for all clients. I shopped around and got same coverage for much less. Cancelled my policy with Brant Blessing State Farm."

Larry Hilton

April 10, 2023

5  out of  5 rating by Larry Hilton
"They were real nice and real good explaining everything to me I appreciate y'all for everything you've done for me have a good day"

Mohammed Q

March 11, 2023

1  out of  5 rating by Mohammed Q
"Staff works hard but may not be experienced enough. My homeowners policy was put on hold the day it was supposed to be active (after I made the payment and cancelled my existing auto policy). I found my self with super expensive auto policy from state farm and no home insurance. Had to cancel everything and rush back to my old auto policy. Wasted my time and resources. Brant talks like a politician with least accountability. Least helpful. Beth from his staff is honest and hardworking. Overall, don't recommend!"

Malik Aslam

March 10, 2023

5  out of  5 rating by Malik Aslam
"One of the best customer service received from Lauren…. I will give 10 and 5 stars to her.. very polite and helpful…"

Miles Struble

February 27, 2023

5  out of  5 rating by Miles Struble
"Been a member for many years now from Lansing to Traverse City Michigan, Haines City to Zephyrhills, Florida I haven't had a disappointment with the Company or it's employees ever."

empire h service

February 3, 2023

5  out of  5 rating by empire h service
"Great customer service and very personable to our needs for our insurance"

William Fanning

January 27, 2023

1  out of  5 rating by William Fanning
"Would give zero stars if i could. This was the worst customer service I have ever received. I never once heard from them. I would have to call/email at least three times before any sort of response. It turned into me being the one servicing the my policy not them. When they did say they would follow up/call me back they never did. I was getting a heloc and throughout the process They would forget to submit documents/policy changes after I spoke with them sand emailed them about it. Their incompetence delayed my closing by two weeks, costing me over $1000. Worst part was, they never once apologized for their mistakes. I just did a broker of record change so I no longer have to work with them -1/27 - Brant replying to your response: as it says above I have completed a broker of record change to have another agency service my policy, so I am no longer a client. You replying to this review is the fastest response I have received from your office"

S Romer

December 30, 2022

1  out of  5 rating by S Romer
"Service is poor, had a lot of issues with things not getting done and returned calls. In fact I'm still waiting for a refund 2 months later."

John Baron

October 12, 2022

5  out of  5 rating by John Baron
"Leah Springer was a huge help not only when I first moved down to Florida, but after I purchased a new vehicle, always responsive and quick."

Graciela Valcarcel

August 31, 2022

5  out of  5 rating by Graciela Valcarcel
"Beau Blessing was great at helping us get super great rate for auto insurance saved us a lot money. He has great customer service skills. We highly recommend him and State farm"

Tim Dean

August 28, 2022

5  out of  5 rating by Tim Dean
"They was fast, friendly, and efficient I would recommend them myself"

Jordyn Coppola

March 16, 2022

1  out of  5 rating by Jordyn Coppola
"Worst experience I’ve ever had with any company. Completely untrustworthy office that will fear monger you that they’ll cancel your whole households policies if you don’t answer a simple question after your traumatic flip over accident. Never received a call about said question they needed the answer to and they started calling others in the household threatening cancellation which is how I found out they needed to ask me something. Ran the wrong license from a different state (4+ years old) and then called to tell me my license was suspended/revoked when it in fact was not. When I moved and changed the address on my policy, they tried to change everyone’s policies to the new address that had been living in the same house with me, even though our policies are completely separate. The list goes on and on. The incompetence, rudeness, and lack of being human runs rampant here. Don’t use this office, you will likely regret it."

Jo-Lene Schaw

March 6, 2022

5  out of  5 rating by Jo-Lene Schaw
"Nice people however the insurance company itself sucks for rates."

Neil Gillette

February 19, 2022

5  out of  5 rating by Neil Gillette
"Great Product, Great People, Great Service!!!"

Gary Lewis

January 29, 2022

5  out of  5 rating by Gary Lewis
"Been with this branch for 15 years, never had an issue 👍"

Lori Christensen

January 15, 2022

5  out of  5 rating by Lori Christensen
"Wonderful staff and they explain in detail options without feeling any pressure at all. Recently relocated from Hernando County to Pasco county and want to stay with State Farm and in 20+ years I have never been disappointed!!! 👍"

Janice Harbuck

November 20, 2021

5  out of  5 rating by Janice Harbuck
"Wonderful people"

Charles McEndree

September 7, 2021

5  out of  5 rating by Charles McEndree
"Very helpful and friendly staff"


August 17, 2021

5  out of  5 rating by NIKI TAYLOR
"Wonderful and very helpful!!"

Ronnie Absher

July 16, 2021

3  out of  5 rating by Ronnie Absher
"State farm is a good insurance company cheaper than all the rest I had"

Marilyn B00zer

May 24, 2021

5  out of  5 rating by Marilyn B00zer
"Very friendly place."

Al Wilson

March 26, 2021

5  out of  5 rating by Al Wilson
"Great staff and AWESOME customer service."

Joseph Morra

February 4, 2021

4  out of  5 rating by Joseph Morra
"Very pleasant business experience. Our agent Tiffany was very helpful and knowledgeable to provide us with a very good policy. Recommend others to investigate comparing their current policy with what they have available. You might be surprised."